User manual HP WIRELESS PRINTING UPGRADE KIT

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Manual abstract: user guide HP WIRELESS PRINTING UPGRADE KIT

Detailed instructions for use are in the User's Guide.

[. . . ] HP Wireless Printing Upgrade Kit User Guide © Copyright 2006 Hewlett-Packard Development Company, L. P. Publication number: Q6236-xxxxx Hewlett-Packard Company notices The information contained in this document is subject to change without notice. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. [. . . ] The green light on the left should be on and the blue light in the middle should be blinking at least occasionally. Verify that the Printer Adapter is plugged into the USB port on the BACK of the printer. Solution 13 Cause The Printer Adapter has experienced an error. Solution Reset the Printer Adapter. Wait two to three minutes before plugging it back in and trying again. The amber attention light on the right side should be off. Cause Firewall software, anti-virus software, or anti-spyware software is blocking the installation. Solution Select Always Allow on all dialogs that pop up from this type of software during installation. Check carefully to see if there is a dialog behind the installer window that is waiting for a response from you. Cause The PC Adapter and Printer Adapter are out of range. Several factors can affect the range over which the devices can communicate. Some of the variables include the following: · · How the building is constructed. The nearby use of microwaves and/or cordless phones that operate at 2. 4 Ghz. Solution Bring the PC Adapter and Printer Adapter to within 9 meters (9. 84 yards) of each other and try to install again. Cause You are using a VPN (Virtual Private Network). Solution Disconnect from the VPN in order to install the Wireless Printing Upgrade. Can print from most software applications, but the HP software (HP Director or HP Solution Center) does not seem to work (cannot scan or read memory cards) Cause The wrong printer instance is selected in the HP software. Solution When the Wireless Printing Upgrade was installed, a second instance of your printer was created. You now have, for example, HP Deskjet 5940and HP Deskjet 5940(Wireless). Make sure the Wireless version of the printer is selected in the HP software. Check the online help for the HP Director or the HP Solution center for instructions. Cause This is a known problem with some older HP drivers for All-in-Ones. Solution If you are not having problems printing, we recommend that you use Windows or other applications for scanning and reading memory cards. Under Name you will see listings for the scanner and memory card slots (if your device has them). For example, if you have an HP Officejet 7310, you will have the following devices listed. Image scanner To access images on a memory card, double-click the device memory name (for example, 7310 Memory). To scan using the Windows applications, right-click the name next to "Image scanner" (for example, HP Officejet 7300 series. . . ) and select Scan. 2. 3. 14 Troubleshooting Printer seems to regularly disconnect and reconnect every few minutes Cause The printer is one of these models: · · PSC 1200 series or 2100/2200 series Officejet 4100/6100 series and the HP software has been updated to a new version. Solution This is a known problem where some older files were not deleted properly during the software upgrade. Look for "hpoddt01. exe" and an icon with your printer name (for example, psc 2200 series). Remove both these files by right-clicking on the fileand selecting Delete. NOTE: Do not remove "HP Digital Imaging Monitor" or "HP Connection Manager". Printer disconnects and reconnects at random intervals or in the middle of long or large documents Cause Interference from other wireless products. The Wireless Printing Upgrade Kit can have issues in environments with a lot of radio interference, such as numerous other wireless products: Bluetooth, Wifi, or cordless telephones operating in the 2. 4Ghz band. Solution · · · Reduce the number of other wireless devices in the vicinity. If you are using the Wireless Printer Adapter on a wireless network, you can change the channel of the Wireless Printer Adapter. You can print long documents a few pages at a time. · Installation completed but still cannot print Cause Connection between Printer Adapter and network/PC Adapter has been lost. Solution Check the Printer Adapter icon in the System Tray. [. . . ] This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. [. . . ]

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