User manual CANON PIXMA IP3000 Quick Start Guide

[. . . ] Photo Printer Series Quick Start Guide Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Model Number (located on the front of the printer): Setup Software & User's Guide CD version number (USCD X. X) located on your CD-ROM: Purchase Date: Canon U. S. A. Internet -- www. canontechsupport. com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www. canontechsupport. com For individual attention to a special issue, try emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. [. . . ] If the pattern is still not printed successfully, refer to "Eleven flashes" in "Handling Error Messages" on page 75. H 64 Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems. "Cannot Install the Printer Driver" on page 66 C "Print Quality is Poor or Contains Errors" on page 67 P "Troubleshooting Printer Hardware" on page 69 T P "Paper Does Not Feed Properly" on page 71 "Paper Jams" on page 72 P "Handling Error Messages" on page 75 H A "An Error Message Appears on the Screen" on page 77 "Cannot Print Properly from the Digital Camera" on page 80 C Refer to the User's Guide for additional information on topics not covered in this section. When an Error Occurs The BJ Status Monitor opens and displays a message when an error occurs. The message may vary depending on your operating system. 65 Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Try This Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation. If the installer was forced to be terminated due to an error, Windows may be unstable. If this problem persists, refer to your Windows documentation for more information. Other applications Other applications opened on your computer can interfere with the installation (including anti-virus routine. Close all open software applications before reinstalling the printer driver. Refer to the Easy Setup Instructions for installing the printer driver. software) running in the background Installation does not start automatically when If the printer driver installation did not start automatically when you inserted the the Setup Software Setup Software & User's Guide CD-ROM into the CD-ROM drive: & User's Guide CD- 1. into the drive For non-Windows XP, open the My Computer window, and then double-click the CD-ROM icon. Installation CDEnsure that there are no problems with the Setup Software & User's Guide CDROM is not working ROM. properly If there is any problem with the Setup Software & User's Guide CD-ROM, contact the Customer Care Center. Unable to proceed beyond the Printer Port screen Cannot Install the Installation Printer Driver procedure not followed correctly Reinstall the printer driver. Carefully follow the procedures described in the Easy Setup Instructions and reinstall the driver. 66 Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Try This Check that the ink tanks are firmly seated in the Print Head and reseat them if necessary. Check that the correct ink tanks are installed and that they are in the correct order. Check to see if all the orange tape has been peeled off as shown in (1). If there remains a part of the orange tape as shown in (2), remove it thoroughly. Ink does not eject Ink tank is not seated properly/Printing is properly/Ink tank is Blurred/Colors are empty Wrong/White Streaks appear (1) (2) If ink tank is empty, replace the ink tank. . Print Head nozzles are Print the nozzle check pattern to check for uneven ink output. Follow the instructions packaged with your specialty media for loading and handling. Incorrect paper type On the Main tab of the printer driver, confirm that the Media Type selected matches the paper loaded. In the Print dialog box of the printer driver, select Quality & Media from the pop-up menu, and then confirm that the Media Type selected matches the paper loaded. [. . . ] 16, 28, 49, 68 Printing Borderless Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Printing with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 R Recalling Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]