User manual CANON PIXMA IP5200R Quick Start Guide

[. . . ] Photo Printer Series Quick Start Guide Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Model Number (located on the top of the printer): Printer Driver CD-ROM number (located on the CD-ROM): Purchase Date: Customer Technical Support Sequence* 1. Internet -- www. canontechsupport. com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www. canontechsupport. com For individual attention to a special issue, try emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. [. . . ] See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 35. In Windows Me and Windows 98 Click to select an undesired document and select Purge Print Documents in the Printer menu. 1. Double-click the name of your printer displayed under Name in the Printer List. Cannot Print to End of Job Incorrect page size is selected Ensure that the page size setting matches the size of the paper loaded in the printer: Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded. Check Paper Size on the Page Setup tab in the printer properties dialog box of the printer driver (Windows) or the Page Setup dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. Check the size of the print data. For Windows XP and Windows 2000, if the size of the data is too large, part of it may be lost. When the spool format is EMF, follow The size of the print the procedure below. When Reduce spool data size is set, the print quality may be degraded. Performing automatic duplex printing Select Use reduced printing in the printer driver. Click Print Area Setup in the Page Setup tab and select Use reduced printing. 1. In the Print dialog box, select Duplex Printing & Margin from the pop-up menu. Select Automatic Duplex Printing, and select Use reduced printing in Print Area. 71 Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper you are printing on is too thick or curled. Paper Feed Roller is Follow the steps described below to clean the Paper Feed Rollers. dirty Cleaning the Paper Feed Rollers consumes them, so perform this procedure only when necessary. Ensure that the printer is on and there is no paper loaded in the printer. Select the Paper Feed Roller of the Auto Sheet Feeder or Cassette by pressing the Paper Feed Switch on the printer. Hold down the RESUME/CANCEL button and release after the POWER lamp flashes green three times. Load three or more sheets of Letter-sized plain paper lengthways in the Auto Sheet Feeder or Cassette selected in step 2. Hold down the RESUME/CANCEL button and release after the POWER lamp flashes green three times. If repeating this procedure three times or more does not solve the problem, contact the Customer Care Center. Paper is loaded incorrectly Always load paper in the portrait orientation in the Auto Sheet Feeder or Cassette regardless of the print direction selected in the printer driver. Depending on the environment in which it is used (high temperature/high humidity/low temperature/low humidity), some types of plain paper may not feed correctly. [. . . ] 47 Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printing with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 R Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]